SDS Software Issues

for conversation among customers and tech. support

The time & date at SDS:

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If your request is business critical and urgent, please follow these steps: Submit an Issue Ticket with issue information. Then, call one of our after-hours phone numbers listed below. It's important that you call SDS and leave a message. This sends notification to the Support Team.
from North America   763.571.9000
from elsewhere   001.763.571.1134

We will respond to your request promptly.

Technical Support
is our first priority.

Please email or phone.
For urgent requests, phone.
001.763.571.1134 (int'l)

1322 81st Ave. NE
Spring Lake Park, MN
55432-2116 USA

(10 mi. north of Minneapolis)

Support Links:

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Current Versions


Request Support for an SDS Software Product:

You are:


Your product(s):
+ another product 
Your problem: *Severity? 1, 2, 3, 4.   ABENDs? yes, no.   Can duplicate? yes, no.

1 urgent (production down, major business impact), 2 important, 3 minor, 4 trivial

(*Important: The summary becomes the title displayed for this issue.)

*Your message:

Error messages:
Attach a file:     help?
+ another file
Send your request to   
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